The GRID pricing page shows current public prices, included credits, and seat allowances. Settings → Billing shows the subscription and usage for your workspace.
Find the right plan
| OS | What to check |
|---|---|
| Startup OS | An eligible Founder Free account can use included starter credits for its first DIALECTIC deck review. The review uses 50 credits. The VC directory and cap-table simulator are also available on the free entry path. Check Pro for matching and deck building. The pricing page may list Startup OS as Founder OS. |
| VC OS | Compare VC Solo and Fund for seats, included credits, and workflow access. |
| Ecosystem OS | The free organiser plan includes jury events. Check the paid Ecosystem plan for the wider programme and cohort tools and included credits. |
| Venture Clienting OS | Start with a pilot enquiry and check the agreement for access, usage, and support. |
Before you start a run
- In Billing, confirm you are in the intended workspace and have enough credits.
- Review the estimate or stated cost. When GRID presents a plan for approval, check the scope and estimate before approving it. For example, the public Startup Pro plan lists 50 credits for a deck score and 250 for a full pitch-deck build. Check the workflow for the cost that applies to your run.
- For agent integrations, check the authenticated tool list and plan. A metered tool can consume credits when called. See MCP.
Find a charge or refund
- In Billing, open Credit History. Find the entry by date or run. When a run link is present, open it to see the result or failure. For DIALECTIC, you can also open View run trace from the report.
- For a metered failed run, look for the corresponding refund in Credit History. A run that failed before being charged can have no ledger entry.
- If the charge is unclear, send support the run ID, timestamp, and workspace name.
Manage a subscription
To upgrade a Founder Free account, select Founder Pro in Billing. Review the amount in the Mollie checkout before confirming payment.
Use Billing History for invoices and Invoice Details to update billing information when those controls are available. If you manage the subscription, select Cancel subscription and review the confirmation and end date. For contract-managed billing, contact your workspace billing owner or GRID support.